Security and privacy
We handle patient data carefully and prefer clarity over impressive headlines. This page describes what we actually do today, and we update it whenever that changes.
Role-based access
- Patient record openedLogged
- Data exportApproval required
- Out-of-scope accessBlocked
We describe our practices as they are; no certification badge is shown before it is formally issued.
Administrative scope only
AMER does not diagnose, advise clinically or make treatment decisions. It answers, books, confirms and reminds.
Human escalation
Emergencies, medical questions and complaints move to a human with the conversation record attached.
Data access
Access is role-restricted inside the clinic, traffic is encrypted in transit, and export or deletion can be requested.
What we don't claim
We claim no government approvals, compliance certifications or specific data-residency guarantees unless explicitly documented. If you have a specific requirement, contact us and we'll describe the current state precisely.
- Administrative scope only
- Clear human escalation
- Role-based access
- Data export or deletion
- No data selling or ad use
Frequently asked
Is AMER a substitute for clinical staff?
No. AMER is an administrative operations tool and takes no part in clinical decisions.
Talk to the AMER team
Leave your details and we'll come back with a plan sized for your clinic.