AI receptionist for clinics
AMER AI works alongside your front desk, not instead of it: it answers every call and message instantly, understands the request in Saudi Arabic, and completes booking, confirmation and reminders without manual work.
Patient
"I want a teeth cleaning appointment tomorrow afternoon"
AMER
"Tomorrow 5:30 PM with Dr. Sarah at Narjis branch is open. Shall I confirm?"
Patient
"Yes, confirm it"
Appointment confirmed
WhatsApp confirmation sent · reminder 3 hours before
Demo clinic data
What it actually does
Answers the call, introduces itself as the clinic's assistant, asks for service, branch and preferred doctor, offers open slots, locks the booking, then sends a WhatsApp confirmation and a pre-visit reminder.
When a human steps in
Any medical question, emergency, complaint or request outside booking is escalated to staff with the full transcript, so the patient never repeats themselves.
How go-live works
We collect services, branches, doctors, hours and booking policies, tune the conversation script, then run real test calls before the number is fully switched over.
- Answers calls and WhatsApp within seconds
- Booking, rescheduling, cancellation, confirmation
- Automatic reminders before the visit
- A full record of every conversation
- Clear escalation for sensitive cases
Frequently asked
Does AMER replace the receptionist?
No. AMER takes repetitive requests and after-hours calls, so your team can focus on patients in the clinic and on cases that need human judgement.
Can it handle several calls at once?
Yes, concurrent calls are handled in parallel — that is the biggest difference during peak hours.
Talk to the AMER team
Leave your details and we'll come back with a plan sized for your clinic.